Business travel is a crucial aspect for non-governmental organizations (NGOs) engaged in humanitarian and social causes on a global scale, as it can challenge both economically and logistically. Non-profit organizations must pay special attention to every expense, and travel must always take into account the safety of their staff as well as last-minute changes.

Knowing that it can contribute with its own technology platform developed for businesses and its 24/7 customer support, BizAway has a special pricing plan of €3 per booking dedicated to NGOs.

But how can it make a difference compared to other platforms? BizAway offers complete customization, covering all aspects of corporate travel, from travel policies and approval workflows to travel risk management. However, let’s focus on three key areas of intervention for NGOs:

Logistic Challenges

One of the main obstacles in NGO business travel is logistical management. Often, these organizations operate in remote regions or areas affected by conflicts and humanitarian crises. Travel planning must take into consideration staff safety, resources availability, and access to the affected communities. This is why BizAway offers its customers the ability to monitor their travel risk management to have full control over their travelers and to be informed at all times in case of need, thanks to the dynamic map available on the platform. To streamline processes, the platform allows for the creation of approval workflows to better regulate traveler bookings based on company travel policies. Furthermore, BizAway offers the option to make all trips flexible through the BizzyFlex service, which allows for the cancellation of any reservation and get back the reimbursement of 80% of the amount spent (with a 10% fee of the travel cost).

Finally, multilingual assistance is available to the customer 24/7 for any emergencies or needs.

Financial Support

Business travel for NGOs requires adequate funding. Organizations must find funds to cover the costs of travel, including flights, accommodation, and on-field expenses. Transparency in fund management is essential to maintain the trust of donors.

In this regard, BizAway has a vast inventory of fares, allowing for considerable savings (approximately 25% compared to the market price for the same booking), especially regarding hotel reservations. Moreover, our dedicated plan for NGOs costs €3 per booking (compared to the €5 we normally charge to clients), which enables additional savings on the total travel expenses.

Environmental Sustainability

NGOs are increasingly concerned about the environmental impact of their business travel. Reducing the use of non-renewable resources and adopting sustainable practices has become an important goal in these journeys.

In 2021, BizAway became the world’s first TMC to obtain B Corp certification. This extraordinary recognition reflects an unwavering commitment to promote high standards of social and environmental performance, responsibility, and transparency. In particular, BizAway achieved a score of 20.3 in Governance, encompassing the overall mission and involvement related to its social and environmental impact, ethics, and transparency. Furthermore, BizAway allows its customers to offset CO2 emissions through a partnership with the Eden Reforestation Projects, a non-profit organization actively dedicated to fight poverty and pollution by reforesting new mangrove plantations in various deforestation-affected regions worldwide.


In conclusion, business travel for NGOs is an essential aspect of their work. It represents a deep commitment to the pursuit of the common good, but it comes with significant logistical and financial challenges. However, with proper planning, financial support, and a focus on sustainability, NGOs can continue to make a difference in the lives of people worldwide through their dedicated business travels.

We are proud to make our services available to NGOs because we believe that facilitating their travel is a concrete way to promote positive change in the world, and we are grateful for the opportunity to help them make their work easier and more effective.” stated Luca Carlucci, CEO and Co-founder of BizAway.

If you are an NGO looking to streamline your business travel, we are happy to assist! Request a demo here.