BizAway and Talent Garden together against Covid-19: the crisis as a growth opportunity

Il Covid-19 sta mettendo in ginocchio l’intero comparto turistico e le misure restrittive necessarie ad arginare l’epidemia hanno colpito inevitabilmente anche il business travel.

BizAway e Talent Garden, uniti contro la crisi, mantengono il morale alto guardando a questo momento come un’opportunità di crescita e l’occasione per fare rete tra imprese. Solo così, una volta che l’emergenza sarà rientrata, potremo ripartire con più slancio di prima.

Looking at the World Bank’s data concerning past international crises, there is reason to hope: it is reasonable to foresee a gradual recovery which will be followed by a boom in business travel, as it already happened after the 11th September attacks or the Zika epidemic.

Even the UNWTO, the World Tourism Organization, highlights in its report Impact assessment of the COVID-19 outbreak on international tourism how once the global crisis was over, the employment rate (between 2010 and 2018) rose in all the sectors by 11% while in the hospitality and the food and beverage sector there was an increase of 35%. Even international arrivals have shown the resilience of the travel sector, just think that from 2009 (the year of the economic crisis) to 2019 there was a global increase of 64%.  

Statistics are encouraging but this shouldn’t be an excuse to remain with folded hands, waiting for new opportunities to come and knock at our door. We have chosen to act now, taking the first steps towards recovery together with our client Talent Garden, sharing our same virtuous approach regardless of the crisis.

In particolare la piattaforma di networking e formazione per l’innovazione digitale – che conta ben 23 campus in 8 Paesi in Europa – si è resa disponibile ad analizzare le esigenze del proprio team in materia di trasferte.

L’obiettivo? Configurare e ottimizzare i processi interni di gestione del business travel: “Da Settembre 2019 abbiamo adottato la piattaforma di BizAway per tre motivi principali: – spiega Alessandro Braga, Chief Digital Officer di Talent Garden – semplificare la gestione dei viaggi, ridurre la componente amministrativa e ottimizzare i costi, il tutto migliorando la user experience di tutto il team coinvolto.

We have enthusiastically welcomed the proposal to help BizAway improve the technological platform with a study of the needs expressed by our team. We have chosen to make a gradual release of services starting from the most critical teams in terms of needs. […] We immediately collected the most significant feedback and over 10 new features to request from BizAway ”.

Each company has specific needs related to travel policies, accounting and reporting so the best way to fully understand them is to hear it directly from those who actively use the platform. BizAway and Talent Garden together in this cooperation project, are thus able to obtain an overall picture that aims to improve the platform and its services.

“I hope that we will be able to adopt this virtuous cooperation model also with other customers– adds Luca – I personally believe that emergency situations, like this one, help strengthen our wit, and that many hands make light work: networking between companies will give excellent results, to get out of this crisis stronger than before”.